FAQs
Your legal questions answered
Common questions about working with Hills Solicitors, our fees, and the areas of law we practise. If your question is not here, call us and ask.
General Questions
What types of services does your law firm handle?
Our law firm handles a wide range of services including conveyancing, selling property, buying property, retirement village leases, commercial leases, family law, business law, property law, wills and estates, and more. Please visit our practice areas page for more detailed information.
How can I schedule a consultation?
You can schedule a consultation by calling our office at (02) 4933 5111, filling out the contact form on our website, or emailing us at admin@hillsol.com.au . Our team will get back to you promptly to arrange a meeting.
What should I bring to my initial consultation?
For your initial consultation, please bring any relevant documents, such as contracts, court documents, police reports, or any correspondence related to your case. This will help us better understand your situation and provide more accurate advice.
How do you charge for your services?
Our fee structure varies depending on the type of case. We offer hourly rates, fixed fees, and no-win no-fee arrangements in certain situations. We will discuss the fee arrangement during your initial consultation.
Legal Process Questions
How long will my case take to resolve?
The duration of a case depends on many factors, including the complexity of the case, the court’s schedule, and whether the case goes to trial. We strive to resolve cases as efficiently as possible while ensuring the best outcome for our clients.
What is the difference between mediation and litigation?
Mediation is a voluntary process where a neutral third party helps the disputing parties reach a mutually acceptable agreement. Litigation, on the other hand, involves taking the case to court, where a judge makes a decision. Mediation is often quicker and less costly than litigation.
Can you guarantee a specific outcome for my case?
No solicitor can guarantee a specific outcome for a case. We can, however, promise to use our expertise and resources to vigorously represent your interests and work towards the best possible outcome.
How often will you update me on my case?
We believe in keeping our clients well-informed. You will receive regular updates on the progress of your case, and you can contact us at any time with questions or concerns.
Practice Area-Specific Questions
What is the process for filing for divorce in NSW?
Filing for divorce involves several steps, including filing an application with the Federal Circuit and Family Court of Australia, and serving your spouse. Our experienced family law solicitors can guide you through this process and represent your interests throughout.
What should I do if I am planning to attend a property Auction?
If you are looking at attending an auction to purchase a property it is vital that you seek legal advice on the contract before attending or placing a bid. Unlike private treaty, when you purchase a property at auction you do not have the advantage of a cooling off period, meaning you are bound to the terms of the contract immediately. Contact our office so we can review the contract for you before the auction and highlight any potential issues and negotiate different terms if you are the successful bidder.
How do I start the process of estate planning?
To start estate planning, schedule a consultation with one of our wills and estates solicitors. We will discuss your goals and help you create a comprehensive plan that may include wills, trusts, powers of attorney, enduring guardianship and other legal documents.
What are my rights as a tenant or landlord in NSW?
Both tenants and landlords have specific rights and responsibilities under NSW law. If you have a dispute or need legal advice regarding a rental property, our real estate solicitors can provide guidance and representation.
Contact and Accessibility Questions
Where is your law firm located?
Our office is located at 447 High Street, Maitland NSW Australia. We also offer virtual consultations for clients who are unable to visit our office in person.
What are your office hours?
Our office is open from 9am to 5pm on weekdays. We also offer appointments outside of regular business hours by request.
Do you offer phone/virtual consultations?
Yes, we are happy to offer a phone or virtual consultation for certain types of cases and if you require for any other reason. We also can attend home visits if you are unable to attend our office.
How can I stay updated on legal news and tips?
You can stay updated by following us on Facebook, Instagram or linkedin, and visiting the blog section of our website.
Legal Procedures and Documentation
How can I obtain a copy of my legal documents?
You can request copies of your legal documents by contacting our office. We will provide you with the necessary documents either electronically or in hard copy, as per your preference.
What is a power of attorney and why might I need one?
A power of attorney is a legal document that allows you to appoint someone to make financial decisions on your behalf if you become unable to do so. This can be crucial for managing your affairs in case of illness or incapacity.
What is a trust and how does it differ from a will?
A trust is a legal arrangement where one party holds property for the benefit of another. Unlike a will, a trust can take effect during your lifetime and help avoid probate. Our estate planning solicitors can help you determine which option is best for your needs.
What is the statute of limitations for my case?
The statute of limitations varies depending on the type of case and jurisdiction. It’s important to consult with our solicitors promptly to ensure you file your claim within the legal time frame.
Specialised Legal Services
What are the steps involved in buying or selling a property?
The steps include making an offer, negotiating terms, conducting inspections, securing financing, and closing the deal. Our conveyancing solicitors can guide you through each step to ensure a smooth and legally compliant transaction.
How can I protect my business from legal disputes?
To protect your business from legal disputes, it’s important to have well-drafted contracts, maintain compliance with regulations, and implement effective policies. Our business law solicitors can help you with these tasks and provide ongoing legal support.
What is the process for contesting a will?
Contesting a will involves filing an application with the probate court, presenting evidence, and possibly going to trial. Our estate planning solicitors can evaluate your case and represent you in court to challenge the validity of a will.
How can you help with employment law issues?
We represent both employers and employees in various employment law matters, including unfair dismissal, discrimination, harassment, wage disputes, and contract negotiations. Our solicitors work to ensure fair treatment and compliance with employment laws.
What is elder law and why is it important?
Elder law focuses on the legal needs of older adults, including estate planning, aged care planning, guardianship, and elder abuse. Our elder law solicitors can help protect your interests and plan for the future.
Client Support and Communication
How can I provide feedback on your services?
We value your feedback and strive to continuously improve our services. You can provide feedback by sending us an email, or speaking directly with your solicitor.
What should I do if I have an emergency legal issue after hours?
If you have an emergency legal issue outside of regular business hours, please call our number provided on our website or email admin@hillsol.com.au. Our solicitors are available to assist you in urgent situations.
How do you handle conflicts of interest?
We conduct thorough conflict checks before taking on new clients to ensure there are no conflicts of interest. If a conflict arises, we will promptly address it and take appropriate action, which may include referring you to another solicitor.
What are my options if I’m not satisfied with your services?
If you’re not satisfied with our services, please contact our office to discuss your concerns. We are committed to resolving any issues and ensuring you receive the best possible representation.
What are my privacy rights as a client?
We are committed to protecting your privacy and confidentiality. Information shared with our solicitors is protected by solicitor-client privilege. We will not disclose your information without your consent.
Financial and Payment Questions
Do you offer payment plans for legal fees?
Yes, we understand that legal fees can be a significant expense, and we offer flexible payment plans to accommodate your financial situation. This is assessed on a case to case basis so please discuss your needs with your solicitor.
What forms of payment do you accept?
We accept various forms of payment, including credit cards, debit cards, cheques, and electronic transfers. Please contact our office for specific payment options.
Are there any additional costs I should be aware of?
Additional costs may include court fees, filing fees, expert witness fees, and other expenses related to your case. We will provide an estimate of these costs and keep you informed throughout the process.
Community and Pro Bono Work
How long has your firm been in business for?
We have been lucky enough to be serving the Hunter Region since 1894. We know that without the support of our clients over that 130 years we would not be where we are today. Each and every day we make sure to provide every client with the best service possible to ensure another 130 years of service to our community.
How is your firm involved in the community?
Our firm is actively involved in the community through volunteer work, sponsorships, and partnerships with local organisations. We believe in supporting the communities we serve and regularly participate in various charitable activities.
Can you help with nonprofit organisation legal issues?
Yes, we assist nonprofit organisations with legal issues such as formation, governance, compliance, and fundraising. Our solicitors are experienced in nonprofit law and can help your organisation navigate complex legal requirements.
Client Relationships
Can you represent me if I live in a different state?
Depending on the nature of your case, we may be able to represent you or refer you to a trusted solicitor in your state. Contact us to discuss your specific situation and how we can assist you.
How do I know if I need a lawyer?
If you’re facing a legal issue, it’s often beneficial to consult with a lawyer to understand your rights and options. Our lawyers can provide an initial consultation to help you determine if legal representation is necessary for your case.
Will I work with the same solicitor throughout my case?
Yes, you will be assigned a primary solicitor who will handle your case from start to finish. In some cases, other solicitors or legal staff may assist to ensure the best possible outcome.
Got questions?
We're here to help
The team at Hills are here to help with all of your legal needs, serving Maitland and the Hunter for over 130 years. With a forward-thinking approach, providing practical solutions, for an affordable price. We're here to help you when you need us.